A-Z Guide
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A-Z Guide

The Charleston Coliseum & Convention Center team is committed to providing excellent service for our guests. That means answering questions even before you step foot through our doors! This A-Z Guide contains answers to our most commonly asked questions.

A-Z Guide

A

ACCEPTED METHODS OF PAYMENT


ACCESSIBILITY


ADDITIONAL FEES


ALCOHOL


ASSISTED LISTENING DEVICES (ALD)


ATMS

B

BABY CHANGING STATIONS


BAG SEARCHES


BICYCLES


BOOKING AN EVENT


BREASTFEEDING FRIENDLY FACILITY

C

CAMERAS


CANCELLED OR POSTPONED EVENTS


CHILDREN’S TICKETS


COMPANION SEATS


CONCESSIONS


COOLERS & HARD SIDED CONTAINERS


CREDIT CARDS


CUSTOMER SERVICE

D

DIAPER BAGS


DIRECTIONS


DONATIONS


DOOR OPENING TIME


DRONES


DROP-OFF AND PICK-UP

E

ELEVATOR


EMERGENCY EVACUATION PROCEDURES


EMPLOYEE RECOGNITION


EMPLOYMENT


ELK RIVER DOCK

F

FACILITY MANAGEMENT


FIRE ALARMS

G

GREEN INITIATIVES


GROUP SALES

H

HOTELS / OVERNIGHT STAYS


HOURS OF OPERATION


HOUSEKEEPING

I

INTERPRETERS


INFLATED PRICES

J

JOB OPENINGS

L

LOST & FOUND


LOST, STOLEN OR DESTROYED TICKETS


LOST CHILDREN & PERSONS

M

METAL DETECTION


MOBILE TICKETS


MUNICIPAL AUDITORIUM

N

NOISEMAKERS


NURSING MOTHERS

O

ONLINE TICKET PURCHASES


OUTSIDE FOOD & DRINK

P

PARKING


POLICE & SECURITY


PRE-SALES


PROHIBITED ITEMS


PUBLIC ADDRESS ANNOUNCEMENTS


PURSES

R

RAILINGS


RE-ENTRY


REFUNDS OR EXCHANGES


RESELLING TICKETS / SCALPING


RESTROOMS

S

SCAMMERS & TICKET FRAUD


SEE SOMETHING, SAY SOMETHING


SELFIE STICKS


SERVICE ANIMALS


SMOKING POLICY


SOCIAL MEDIA


SOLD OUT EVENTS


SOLICITATION / LOITERING


SENSORY ROOM

T

TICKET LIMITS


TICKETMASTER


TICKET OFFICE


TOBACCO

V

VIDEO RECORDINGS

W

WATER FOUNTAINS


WEAPONS & FIREARMS


WHEELCHAIRS


WI-FI


WILL CALL

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