While visiting the website, we may ask you to provide information that personally identifies you ("personal information") for purposes of interacting with the website. Such personal information may include, but is not limited to, your name, phone number, street address and e-mail address, age and gender. On any page that collects personal information, we will specifically describe what information is required in order to provide you with the product or service or enter you in the promotion you have requested, as well as respond to your inquiry or comment. This personally identifiable data is collected by means of form interfaces on our website, into which the user must voluntarily enter the information requested. If you place an online order or enter a commercial transaction at this website, we will collect additional personally identifiable information, including billing address and credit card information. We may also collect personally identifiable information through purchase forms, surveys, contests, emails we receive from you and your other interactions with our website. You may browse the website without registering or providing any personally identifying information.
This website also collects anonymous data that is not indicative of and cannot be traced to an individual without the cooperation of their Internet Service Provider. This data includes information about the user's remote IP address, referral data (which page "linked" to the present request) and the browser software's user-agent string. This information is accepted passively from the HTTP headers that are sent from the user when requesting any file from the server. CHARLESTON COLISEUM & CONVENTION CENTER does log IP addresses for systems administration, troubleshooting purposes and to determine website usage.
The website uses "cookies", which are elements of data that a website can send to your browser, which may then be stored on your system. This element of data is a piece of text, not a program. The website can only access the information from a cookie sent by the website. We cannot access other cookies sent by other websites or the information contained therein. Additionally, we cannot learn your e-mail address or any other information about you through the use of a cookie. The only way we would learn such information is if you specifically and voluntarily submit that information to us, for example, through a registration system, by entering a sweepstakes or promotion, etc.
May I decline to accept a cookie?
You may decline to accept cookies sent by the website by selecting an option on your browser to reject cookies. However, some portions of the website may require cookies in order to provide you with the full set of features offered. Cookies enable our server to know that you are a registered user. In addition, our registration system may require that you accept the cookies from the website in order to access that portion of the website.
Use of Personal Information
CHARLESTON COLISEUM & CONVENTION CENTER may match specific and/or aggregated personal information with third party data to provide you with product and content offerings that interest you and improve our advertising and marketing efforts. Charleston Coliseum & Convention Center also may disclose aggregated user statistics in order to describe our services to potential advertisers, partners, other third parties, our affiliate companies and for other lawful purposes. For example, we provide our advertisers with aggregate information about our users, such as statistics regarding the number of website users that view their advertisements.
As part of your experience on our website, you may receive communications from us related to products and services that might interest you. While we believe these services will enhance your experience at our website, you will at all times be able to opt out from receiving these communications, either by specifically opting out of these services or by deleting your profile from our database.
We have today, and will in the future, have arrangements with third party service providers, such as credit card processors, shipping companies, and fulfillment services, other third-party vendors, or any partner who assists in the operations and/or administration of this website.
When you sign up for a service we offer on the Website, we may be required to share personal information with that service provider in order to provide the service. These third party providers are not permitted to retain or use personal information for any purpose unrelated to providing the service.
We reserve the right to disclose personal information when needed to comply with the law or a legal process, cooperate with investigations of purported unlawful activities, to identify persons violating the law, to investigate or assist in investigations incident to misuse or abuse of this website, or in connection with the sale of part or all of Charleston Coliseum & Convention Center.
Party Collecting the Information
Information entered by website visitors is retrieved directly by the Charleston Coliseum & Convention Center: 200 Civic Center Drive, Charleston, WV 25301
Links to Other Materials
Third party sites linked to and from the site are not necessarily under the control of Charleston Coliseum & Convention Center. Charleston Coliseum & Convention Center shall have no responsibilities or liabilities whatsoever for the content or privacy practices of any such linked site or any link or linking program at any time. Charleston Coliseum & Convention Center does not necessarily endorse companies (or related products or services) to or from which the website is linked. If you decide to access any of the third party sites linked to the website, you do so entirely at your own risk. Charleston Coliseum & Convention Center hereby disclaims any rights to trademarks, service marks, trade names, logos, copyrights, patents, domain names or other intellectual property interests of third parties.
The Children's Online Privacy Protection Act of 1998 (“COPPA”) applies only to websites of a commercial nature, and while Charleston Coliseum & Convention Center is a nonprofit organization, it considers COPPA to provide sound advice for any website that is intended for use by children. For this reason, Charleston Coliseum & Convention Center does not knowingly collect or solicit any personally identifiable information from children under 13 years of age without verifiable parental consent.
In the event that we receive actual knowledge that we have collected such personal information without the requisite and verifiable parental consent, we will delete that information from our database as quickly as is practicable. With respect to any form interface that appears on a webpage at our website, no information will be knowingly collected from any user under the age of 13. Where “age” or “date of birth” is requested on the form interface, no information will be stored or transmitted unless the response indicates that the user is 13 years of age or older.
Providing personal information is never a prerequisite for accessing the basic content or resources on this website.
Maintenance of Personal Information
The personally identifiable information collected at this website may be indefinitely retained and electronically archived. Please keep in mind that information collected at this website may be different than that collected at or through other activities, events, or functions related to Charleston Coliseum & Convention Center and the use and disclosure, if any, of such information may vary and are not covered under this policy.
We respect your privacy and ability to choose whether to share information with us and any third party. You may choose to "opt-out" of sharing personal information in several ways. When choosing to use certain features or services on the website, you can choose whether to share optional personal information in connection with the feature or service. If you receive communications from us that you prefer not to receive, you may opt-out from receiving these communications, either by specifically indicating this preference in a communication to us via the Unsubscribe link or by deleting your registration profile from our database. You may also opt-out altogether from providing personal information to us by not registering on the website and thereby not providing personal information. You may also choose at a later date to have your name removed from our database. To do so, please follow the process described below. Certain portions of the website and certain services provided on the website, however, do require registration in order to access or use these areas and services. If you choose not to register or provide certain information, these areas will not be accessible to you.
Reviewing, Changing and Deleting Your Personal Information
You may access all of the personal information that we collect from you online and maintain by e-mailing us at firstname.lastname@example.org. To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Charleston Coliseum & Convention Center maintains industry standard encryption technologies to ensure the security, integrity and privacy of the personal information that you provide through the website. Please keep in mind, however, that no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, we cannot guarantee the security of any information you transmit using our website, and therefore, it is important to remember that you transmit such information at your own risk. Charleston Coliseum & Convention Center does not assume responsibility for use or disclosure of your information that are the result of unauthorized or illegal access to our systems or to those of our vendors or partners.
Effective Date and Changes
Understanding that Internet technologies are rapidly evolving, any changes to this policy will be promptly posted on this page, with an updated "effective date" posted below. Charleston Coliseum & Convention Center reserves the right to modify the terms of this policy at any time and in our sole discretion, by posting a change notice to this page. Your continued use of the website following our posting of a change notice will constitute binding acceptance of those changes.